Change Makers

Translating “Wells Fargo” into Chinese

Wanting to make customers feel comfortable and welcome, Chinese banker Lyman Jang created the name for Wells Fargo using Chinese characters back in 1971.
Lyman Jang in black rimmed glasses wearing grey suit, white collared shirt and printed tie. He stands outside of a bank branch. Historic black and white photograph.
Featured photo caption: Wells Fargo Bank Manager Lyman Jang stands with the Chinese characters he chose to represent the bank in 1971. Photo Credit: Wells Fargo Corporate Archives.

Chinese-speaking customers have conducted business with Wells Fargo since its early days in the 1850s — initially through deposits, checking, and gold shipping services — but they have not always seen a Chinese name for the company. In 1971, Wells Fargo Bank Manager Lyman Jang decided that his customers might not feel comfortable at a bank whose name they couldn’t easily read or pronounce, so he created the bank’s Chinese name, 富國銀行, which translates to “rich, country, bank,” and continues to be used today.

A window of a branch that reads American Trust Company in English and also America, Trust, Bank in Chinese.
The Chinese name for American Trust Company in 1947. The sign reads, right to left, “America, Trust, Bank.” Photo Credit: Wells Fargo Corporate Archives.

Jang started working at American Trust Company in the 1950s. The company had offered specialized Chinese-language services to customers in four of its California branches — Oakland, Sacramento, Stockton, and San Francisco — since the 1940s. The bank even translated its name on signs to the Chinese characters for “America, trust, and bank.”

When Wells Fargo merged with American Trust Company in 1960, taking the name Wells Fargo Bank American Trust Company, there was no exact Chinese translation for the names Wells and Fargo. Wanting to continue to represent their Chinese-speaking customers, Jang and others chose four characters that roughly spelled out “Wells Fargo” phonetically, but had no significant meaning.

Two images, the first is a red envelope for money with Chinese writing. The second is an advertisement for Wells Fargo with Chinese writing. In English it reads: Since 1852 Wells Fargo Bank offered specialized services to the Chinese Community. Whatever your financial need, we welcome the opportunity to serve you.
Red envelopes, left, were given to Wells Fargo customers to celebrate the Lunar New Year in 1961. The bank’s name is represented by two groupings of characters: a phonetic spelling of Wells Fargo at the top and “America, Trust, Bank” (for “American Trust Company”) at the bottom. This 1963 ad, right, ran in a Chinese American Citizens Alliance brochure. Photo Credit: Wells Fargo Corporate Archives.

In 1971, Jang was appointed manager of the Broadway-Grant branch in San Francisco’s Chinatown. He took the opportunity to update the bank’s Chinese name, and then put it in the front window as a welcoming gesture to customers.

Simplifying the name to four characters, Jang replaced the phonetic characters with a clever play on words. Wells Fargo was commonly known as “the Fargo Bank,” and he realized that the characters “rich” and “country” had the pronunciation “FuGuo” in the commonly spoken Cantonese dialect of his customers. The characters sounded similar to “Fargo” and added an extra meaning that represented the hopes and aspirations of customers.

A colorful brochure in Chinese money orders and a Wells Fargo Express card.
This Chinese-language brochure from 1993 features Wells Fargo’s Chinese name. Photo Credit: Wells Fargo Corporate Archives.

The characters Jang chose struck a chord with the Chinese-speaking communities the bank served and they continue today as Wells Fargo’s Chinese name, appearing in Chinese-language papers and websites. They also still appear in the window of the Broadway-Grant branch that Jang managed.

Alyssa Bentz

Alyssa Bentz is a Corporate Historian for Wells Fargo.

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